Remote Desktop Connection (Terminal Services Client 6.0) can be installed on client computers that are running Windows 10.
For more information about Remote Desktop Connection, click the following article number to view the article in the Microsoft Knowledge Base:ĩ25876 Remote Desktop Connection (Terminal Services Client 6.0) Workaround
#Citrix viewer cannot connect to server install#
To resolve this problem, install Remote Desktop Connection 6.0.
This issue occurs because a Windows 10-based computer cannot provide a Remote Assistance connection to a Windows Server-based computer that is configured to require FIPS-compatible encryption. After making sure that you are logged on to the network, try connecting to the server again. When you try to connect from a Windows 10-based client to a Terminal Services server, the connection may not succeed, and you may receive the following error message:īecause of a security error, the client could not connect to the terminal server. A Windows Server-based server that has the encryption level set to FIPS Compliant cannot allow Remote Assistance connections from a computer that is running Windows 10.
Microsoft has added the FIPS Compliant setting to the options for Terminal Services encryption levels in Windows Server. This article provides workarounds for an issue where Remote Assistance connection to a Windows Server-based server that has FIPS encryption doesn't work.Īpplies to: Windows Server 2016, Windows Server 2012 R2 Original KB number: 811770 Symptoms